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How to cancel Centurylink
Use the steps below to cancel your Centurylink account or membership.
Method
Phone, Online
Estimated time
12 min
Difficulty
medium
Category
Other
Online cancellation available
- 1
Some customers are able to cancel service online. Sign in to My CenturyLink and scroll to the bottom of the home page. If you are eligible to cancel your service online, you'll see that option available.
- 2
If you don't see this option in My CenturyLink, it means you have an account type that can't be canceled online. In this case, please call us at: 833-591-0933 or chat with us to cancel.
Before you cancel
- Have this support number ready: 833-591-0933.
Keep proof of cancellation
Keep your confirmation email, case ID, and screenshots in case you need to resolve unexpected future charges.
Related cancellation guides
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