How to cancel Microsoft
Use the steps below to cancel your Microsoft account or membership.
Method
Online
Estimated time
5 min
Difficulty
easy
Category
Other
- 1
Go to the Manage subscription page and if prompted, sign in with the same Microsoft account you used to purchase your Microsoft 365 subscription.
- 2
Select Cancel subscription (it might say Upgrade or cancel).
- 3
See the Please review section at the top of the cancel page. This information indicates what benefits you're currently using with your subscription and what you'll lose when you cancel.
- 4
Review the additional information on the page, and at the bottom select I want to keep my benefits if you decide to keep your subscription , or I don't want my subscription, if you choose to go ahead and cancel.
Important note
If you don't see an option to Cancel, but instead see a link that says Turn on recurring billing, this means your subscription is already set to expire on the date shown and you won't be automatically charged after this date.
Refund or billing cycle note
If you don't see an option to Cancel, but instead see a link that says Turn on recurring billing, this means your subscription is already set to expire on the date shown and you won't be automatically charged after this date.
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